Retailing ReBoot – West 2011 - Workshops

Once again, we will be digging into some of the key issues facing Christian stores. The industry is at a place where just doing what worked in the past is not enough. How should stores respond to the growing e-book market? What can they do to really set themselves apart from other channels? Where are the category growth opportunities?

As in Orlando, we expect some of the answers to come from our presentations and panel discussions—and also in the informal times of fellowship and conversation.

Bookstore Manager Software Training – Early Bird Session on Monday, 8:30am-10:30am

• Training on new "Easy Contact" program and new version of Christian Books & More© database
• Latest features of BSMGR websites, Quest Burn System (QBS), Eye On Inventory (EOI)
• Daily BSMGR routines plus Q & A for specific needs

Making the most of Bibles

• Learn about some of the latest findings on consumer habits and practices
• Find out more about Bible training opportunities
• Hear about creative store initiatives

Making the most of Books

• Hear why books need to remain a foundational category
• Discover ways to make more of growth areas like fiction
• Find out more about backlist management and remainders
• Consider ways to respond to the growth of e-books

Making the most of Customer Experience

• Learn what makes for a meaningful ‘customer experience’
• Find out how to turn happy customers into shopper
• Hear what makes for an effective in-store event
• Break into small groups to share ideas

 

"I liked the format this year. The roundtable discussion was helpful. I came away greatly encouraged—I was about to give up, so thank you, thank you, thank you."
–Retailing ReBoot-Orlando Participant